✅ Check-in & Check-out
- Standard Check-in: 01:00 PM IST
- Standard Check-out: 11:00 AM IST
- Early check-in/late check-out: Subject to availability & extra charges
- Late check-out penalty: ₹1000/hour
❌ Cancellation / No-Show / Amendments
- Free cancellation if done 3 days before arrival
- One-night charge for late cancellations or no-shows
- 50% advance required for confirmed bookings (non-refundable in case of cancellation)
- Refunds processed in 10–15 business days after deduction
👶 Children & Extra Person Charges
- Below 5 years: Free stay (cribs subject to availability)
- 5–10 years: Extra charges apply
- 10+ years: Charged as adult
- Extra person: ₹500 (T&C apply)
🆔 Guest Identification
- All guests above 5 years must present valid photo ID
(Accepted: Aadhaar, Passport, Voter ID, Driver’s License)
PAN card is NOT accepted
🛎️ Room & Services Policy
- Room rates exclude room service, minibar, snacks, telephone
- Breakfast: 9:00 AM – 10:00 AM (in-room service extra)
- No outside food, visitors, or smoking in rooms
🚫 Rights & Liability
- Right to Admission reserved
- Guests must maintain safety, hygiene, decorum
- Hotel not responsible for lost or damaged belongings
- Damages to property are chargeable
💳 PAYMENT TERMS
- Payment accepted via: Credit Card / UPI / Bank Transfer / Demand Draft
- Pre-authorization required at check-in
- Applicable taxes extra as per govt. norms
- Special deals may be non-refundable/non-changeable
⚖️ GENERAL POLICIES
- Outside food/drinks prohibited
- Guests liable for damage to hotel assets
- Use in-room safes for valuables
- Valet parking at guest’s risk
🔍 Lost & Found
- Items held for 3 months
- Valid ID required for collection
⚠️ Force Majeure
Hotel not liable for:
- Travel delays
- Natural calamities
- Civil unrest
- Govt. actions
✏️ Modifications & Indemnity
- Policies subject to change without notice
- Guests indemnify hotel against liabilities during their stay